Evexi’s Square powered kiosk solution delivers for UK based coffee chain.
4th November 2024, London
Evexi, the innovative digital signage content management platform, has announced the success of an Evexi powered Samsung Kiosk solution that has driven extraordinary results for Coffi Co, with a Square payment platform integration.
MD of Coffi Co, Justin Carty stated:
“We were introduced to Evexi by the Square team at the end of 2023. At the time we were considering increasing the number of staff in our coffee shops to help with the growing demand. Instead, we decided to test the impact of a self-ordering kiosk. Back in 2018, our business adopted Square with the Pepper mobile ordering app and in 2023, with a view to improving efficiencies, we introduced Evexi’s self-ordering kiosk solution. Consequently, the majority of our business is now transacted through the kiosk.
The kiosks enable our business to:
Advertise our promotions on the kiosk display when it is idle, as well as schedule targeted promotions during different hours of the day, times of the week, and seasons.
Double the volume of orders within each premises. Historically, to achieve this, we would have had to employ more staff.
Increase the efficiency and accuracy of high-volume orders.
Run the kitchens at a higher capacity.
To date, we have deployed two kiosks to each site which has annually lowered our wage bill by 20%. Surprisingly the ROI on the hardware investment was just six weeks.
By introducing kiosk technology front-of-house, our staff now have the capacity to provide a better customer service. Moreover, we are minimising our exposure to standard workforce challenges such as staffing levels, sick leave, and lateness. Overall, the business runs consistently more efficient. In order to process the higher volume of orders and transactions, we have invested in a reliable internet connection on each site.
I would absolutely recommend the Evexi Square kiosk solution to similar businesses in the hospitality sector.”
Andrew Broster, CEO at Evexi commented: “We have always known that our integration with Square was something that could revolutionise the self-serve industry. However, the level of impact on the bottom line of Coffee Co is something that has even surprised us. We are excited to continue to work with Square as a global marketplace partner and continue to help Square’s clients drive efficiencies and profits.”
Key features of the Evexi self-ordering kiosk app include:
User-Friendly Interface: Easy for customers to navigate and place orders.
Secure Payments: Integrated with Square for trusted and secure transactions.
Customizable options: Tailored to meet the specific needs of various businesses.
Real-time analytics: Provides valuable insights into customer behaviour and sales performance.
Evexi's new app is designed to benefit a wide range of industries, from restaurants and cafes to retail stores and service providers. By adopting this technology, businesses can reduce wait times, increase order accuracy, and ultimately drive higher customer satisfaction.
For more information about the Evexi self-ordering kiosk app and how it can transform your business, visit https://www.evexi.technology/square or contact Andrew Broster at a.broster@evexi.technology
About Evexi
Evexi is a leading digital signage content management platform that helps businesses create and manage engaging visual content. Our solutions are designed to enhance customer engagement and drive business growth. With a commitment to innovation and excellence, Evexi continues to develop cutting-edge technologies that meet the evolving needs of our clients.
About Square
Square makes commerce and financial services easy and accessible with its integrated ecosystem of commerce solutions. Square offers purpose-built software to run complex restaurant, retail, and professional services operations, versatile e-commerce tools, embedded financial services and banking products, buy now, pay later functionality through Afterpay, staff management and payroll capabilities, and much more – all of which work together to save sellers time and effort. Millions of sellers across the globe trust Square to power their business and help them thrive in the economy. For more information, visit www.squareup.com.
