Streamlining and simplifying the full QSR journey with Evexi

Technology has revolutionised almost every industry, and the hospitality sector is no exception with Evexi’s ability to help improve customer service and overall experiences. From booking a table to ordering, our solutions are simplifying and streamlining F&B processes for the better and we’re excited to be part of the change. 

So what exactly are we doing in this space? Firstly, our mission has always been to simplify the role of AV in retail and hospitality by developing a solution that’s not only cost-effective, but out-of-the-box, with creative QR Code initiatives leading the way. 

One of our most significant technological advancements is facilitating the full QSR journey for F&B ordering. QSR, or Quick Service Restaurants for those unfamiliar with the term, has come a long way with customers now being able to order straight from from their mobile devices or via kiosks. Our technology has several advantages for both customers and businesses. For customers, we’re providing a more convenient and seamless ordering experience, eliminating long queues and in some cases, the need to interact with staff to a certain degree. For businesses, it’s all about improving efficiency, reducing wait times, and allowing them to process more orders in a smaller time frame. From a marketing perspective, the ability to collect data on customer preferences means brands can now personalise the customer experience even further and offer targeted promotions later on.

Barista processing, another capability with our solution, is allowing businesses to automate the process of preparing and serving coffee. This clever technology uses AI-powered machines that can prepare coffee and other hot beverages quickly and accurately. This therefore eliminates the need for manual preparation, reduces wait times, and most importantly, ensures consistent quality - something all of us coffee lovers know too well. 

We’re then taking convenience that step further with our click and collect screens, enabling customers to order food and drinks online and pick them up from the restaurant or cafe. This technology provides a more convenient and seamless ordering experience for customers, as they can order food and drinks from their mobile devices or computers and pick them up at a time that suits them. 

We’ll be showcasing all of these technologies and more at the Retail Technology Show in April, and how our solutions can help provide businesses in the hospitality industry with opportunities to improve efficiency, reduce wait times, and offer a more personalised customer experience. For more information or a hands-on demonstration, be sure to visit us at stand 6E20. We look forward to seeing you there!